How to Keep Your Tenant Happy

14 Jul, 2017

Keeping a tenant happy is well worth the investment as continuously replacing tenants can be costly.

Letting agent fees, periods of vacancy, inventory checking, deep house cleaning, check in and out costs and admin fees all add up to a cost that will have you baulking.

Here are some ideas to help you keep your tenants happy.


Deal with Issues as They Arise

Keeping your property in good condition and being proactive to reported problems from the tenant is a sure fire way to keep your tenant happy and keep your rent coming in on time.

Consider Letting Your Tenants Have Pets

Many landlords do not allow pets so it could be a good idea for you to at least consider the possibility as your letting will appeal to a wider range of tenants.

Offering this option could result in the tenant staying at your rental home for an extended period of time as it’s very rare to find a landlord that will allow pets in the first place.

You Will Have to Replace Furnishings

Things break and you will have to replace them at some point during a tenancy, barring foul play from the tenant don’t skimp out on cheaper items - for example a cut price washing machine. While saving you money in the short run, spending a little extra could lead to a few more years of use before having to replace it once again.

Your tenants will also notice the difference in quality and hopefully be more inclined to take care of the new addition.

Inform Your Tenants from the Start of Their Rights

This is probably best for all parties as it will avoid confusion and arguments down the line if you quickly establish what is expected of your tenants and what is expected of you. By knowing what exactly they’re signing up for they’ll be more accepting to extending their lease once renewal time rolls around.

Build a Relationship with Your Tenants

Don’t be a stranger with your tenants and try to avoid only contacting them when it’s rent day!

Give them a courtesy phone call every few months just to see how things are going around the house (especially if it’s an HMO) and if there are any issues that have arisen.